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VoIP is an acronym for Voice over Internet Protocol, or in more common terms phone service over the internet. It is commonly interchanged with SIP Trunking. If you have a reasonable quality internet connection you can get phone service delivered through your internet connection rather than from your local phone company.
Some people use VoIP in addition to their traditional phone service. VoIP service offers lower rates than traditional phone companies, lower tax’s, and lower surcharges. e911 service, phone directory listings, 411 services, or other common phone services are available through Top Line Communications.

Top Line Communications has agreements in place with your local phone company to provide the number portability along with long distance and international termination. The signal is converted to analog service making it compatible to the PSTN (Public Switched Telephone Networks)

In general phone service via VoIP costs less than equivalent service from traditional sources. This is largely a function of traditional phone services either being monopolies or government entities. There are also some cost savings due to using a single network to carry voice and data. This is especially true when users have existing under-utilized network capacity that they can use for VoIP without any additional costs.

Increased functionality with features that are difficult to impossible with traditional phone networks.

  • Incoming phone calls are automatically routed to your VoIP phone wherever you plug it into a broadband network. Take your VoIP phone with you on a trip, and anywhere you connect it to the internet, you can receive your incoming calls.
  • Call center agents using VoIP phones can easily work from anywhere with a good Internet connection.
  • Local Number Portability allows you to take your phone number across the city or country.

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